By Zack Davis, http://www.photographyconnect.com
In the ever advancing online world new ideas are abound, some reinvent the wheel while others just find new ways of accomplishing the same task. Online backups do a little of both. While the idea has been the dream of many, including photographers for years to be able to both back up their data off site and not have to carry portable hard drives, thumb drives, CD’s orDVD’s home with them and put them in the that fire proof safe at the bottom of the closet each night. The dream seemed elusive and “a while off”, or is it?
In this article I’ll take a look at three options avaliable today and give my honest opinion on why these technologies have arrived. While it’s true that we are limited to the amount of data we can backup due to data transfer rates (speed of our internet connection) these services now make the idea of protecting the truely vital data a reality. The digital age changed the studio, requiring all photographers to go from masking negatives and storing paperwork to storing Terabytes (1000′s of Gigabytes) of data. Beyond that with the ablity to work from home on a computer more and more are taking their work home or working in a home studio with no off-site storage options. Destination wedding photographers take the risk of multi-thousand and tens of thousands of dollars worth of wedding photography not being damaged between the hotel and home.
With all that in mind and the roll out of FOIS (Fiber Optic Internet Serivce) now may be the time to start looking at these services as a real alternative to a complicated backup system in the studio.
Mozy.com
Mozy was the first service I tested out. They make everything fairly simple from the start. Just setup an account, download their program and select the files you want backed up on the Mozy’s servers. Worried about “hackers” or someone snagging your files in cyber space? With mozy your files are 128-bit encrypted from your computer to their server, once at their server the encryption skyrockets to 448-bit Blowfish encryption. Both of which should keep your data safe since even the lower 128-bit encryption would take an average attacker somewhere on the scale of 2 million million million years to guess the correct key (that’s 2,000,000,000,000,000,000 in case you were wondering). What about the 448-bit? Well no effective cryptanalysis has been found as of yet that would allow it’s key to be “cracked”, and it was created over 15 years ago. So is Mozy safe? I’d say so.
Software wise, Mozy supports both Mac OS and Windows. Setup is pretty much a breeze to say the least, after installation Mozy gives your computer a quick scan to search for files it would recommend you to backup. After the scan and list of recommendations Mozy checks your internet connection for upload/download speeds. This check will make sure your internet is “broadband” speed (the term itself is very broad… oh the irony). After mozy ran the scan it tells me my upload speed is 256kbps and lets me know that I should be able to upload between 500 MB to 2.4 GB’s per 24 hours depending my configuration.
The first backup on Mozy can take quite some time simply because it’s not updating data it’s running the initial backup. Luckily with the software Mozy provides you can select if you would like to run the software in the background while your computer is idle (like the time you’re in a photo shoot or sales session) or set a time once a day, once a week, or more to run the backup. The options increase if you switch to “Expert” mode where you can select how many times per day the backup updates, how long to wait to start a back up when your computer is idle, alerts if you have not backed up your data in a certain amount of days, and on and on andon. Really, it leaves little to be wishing for, yes even bandwidth throttling.
Overall the backup speed and quality is more based on your internet and computer then anything else. So for the first backup at least let Mozy run at night while your at home sleeping and return with the backup complete. My first backup was a breeze, I simply went through (in Expert mode) checked off the files I wanted to be backed up and protect should my geek machine have any major problems. I leave Mozy to get to work, and begin laughing in the face of danger, jinxing myself up a tree. I begin saying things like “my computer will never crash” and “viruses HA my computer lights up like a christmas tree when it even suspects a file!” (to be fair it always has a nice blue glow).
My files now backed up safely on the Mozy servers, my computer is happy that its personality, yes my computer has a personality (and its data) will be intact should it’s hard drive turn to the darkside and crash. Quickly skipping around the Mozy site I find the data I just backed up can be accessed and even restored using the Mozy software or via an online web portal on the Mozy website! Meaning I can even download my files to a second, third or fourth computer. Making it a great option if you’re traveling to or from an event and worry about protecting your data from point A to point B or visa versa.
MozyHOME for backup service should be great if you’re not wanting to backup multiple systems or if you have all your important files stored on one central computer. They do offer a PRO version that starts with a base monthly fee and then a per gigabyte/per month fee on top of that. Basically you would pay the monthly fee plus, a fee for each gigabyte of data you have stored on their server that month.
Want to try Mozy? They offer a free 2GB account which includes use of their backup software. If you like it and want more then 2GB you can purchase an unlimted Home account for $4.95 a month or a Pro account starting at $3.95 + $0.50/GB per month. Mozy.com
iDrive.com

Similar to Mozy with a free service offering up two 2GB of free data storage on their secure servers iDrive differs, because it’s service is a flat rate no matter if it’s a business or personal account. You simply select how much data storage you would like you on their servers and choose between monthly or yearly payment schedule. iDrive’s software is about as simple to use as it gets, they say “once you install and login it takes exactly 2 clicks to start protecting your critical data” while obviously true if you want to use the standard settings, the simplicity that this sentence brings to mind really does exist. Support for you Mac addicts? Yep, it’s there too! But my geek senses tingle telling me to dig deeper.
iDrive does not test your connection prior to starting the software but does have the option. iDrive’s software gives a more exacting upload speed and estimated time it would take to upload 1GB of data. After discovering 11.5 hours was the estimated time for me to upload 1GB of data, it quickly shows that this is not a solution for someone wanting to upload an entire wedding or a weeks worth of sessions in a single upload.
The upload process to iDrive is also a simple check box selection much as with the Mozy software (on Expert Mode). The program then goes to work encrypting your data before sending it out over the web. iDrive also encrypts the data on their server using 256-bit AES encryption (that is a military grade encryption, secure I hope so or even homeland security has something to worry about!). While logging in iDrive will ask you if you would like to create the encryption key or if you would like the to generate one (the recommended option by iDrive), for my tests I left iDrive to generate the key for me. Though if I were using this for any important or client related information I would create my own key for an additional layer of security.
Just like Mozy again, iDrive allows you to access your files stored on thier servers via a web portal once it’s uploaded. Making iDrive another good option if you have files you need to access while on the road or at home but need to keep safe.
iDrive’s security doesn’t appear as strong server side as Mozy but it makes up for it with the ability to create your own key. Server side, the security is right up there with Mozy and the data is secured in transfer as with Mozy. iDrive’s unique factor is the flat rate upload, no per GB charge, and simple software. If you’re considering iDrive as with Mozy snag the free 2GB account and give it a run for it’s money. http://www.idrive.com
Carbonite.com

Carbonite right from the start has a flashy website placing their write ups from everyone ranging from Cnet to the New York Times on the front page. The “Avaliable on Amzon.com” complete with logo placed blatantly in one of the first boxes you look at along with the Mcafee logo to ensure they are “secure” make them appear to be a huge player. Their offer of a one time yearly fees instead of a monthly option and what I can only assume is an unlimited storage space only option as I was unable to find any documention saying anything else.
Carbonite is very different from the other services in this article for one big reason, software. Carbonite does not use a program seperate from windows, instead it integrates right inside Windows Explorer. This apparently makes one of the nice features that I love about other services not possible, or just not offered, access to your data via the website. The integration is nice and Carbonite has it’s own little virtual drive in your “My Computer” (or just plain “Computer” for you Vista users) though at the same time because the integration doesn’t clog your task bar with un-needed icons (ok yeah I know, a really small plus) it should be one less thing clogging your desktop space. Other then that the software monitors your system for changes to the files you have selected be backed up so that it can upload them.
Really though I’m not loving Carbonite, I can’t say I dislike it either maybe I’m becoming a stuck up geek. The price is right, there is quality and support… for a price. If you want to have priority support it’s an additional fee, which for anyone considering backup software with limited understanding of the process should probably consider. But in the overall I can’t see where, except maybe base price of the service that Carbonite pulls away from the competition. Though it could be that I don’t see what others have seen in their service, the reason why so many articles giving them positive reveiws exist in the first place. But why? Mozy offers the ability to place and access stored data on the server via Windows Explorer and even appears as a virtual drive just like Carbonite. Both Mozy and iDrive allow for you to access your data via a web portal which is great if you’re traveling and your portable drive crashes or laptop gets stolen by that weird guy you saw walk out of the Starbucks that was leering at all the people and their personal computing devices.
Maybe what I would consider Carbonite well suited for is someone who has one single computer, no travel needs, and no needs to secure data between a destination greater then that provided by a simple thumb drive. But even then the “FREE” price tag of the 2GB of storage make the idea of leaving the portable flash drive at home, loging into the site and snagging that PSD file off the web rather then having to climb behind the computer a pleasnt one.
Carbonite is a fine online backup option, priced similar to most of the other services avaliable with decent upload speeds. Use the 15 day free trial if you think it’s more suited to your needs, for me I can’t say I’ll continue to use Carbonite after my free trial ends. http://www.carbonite.com
Conclusions
Between the three personally I’m really liking Mozy, I can’t seem to find something I really dislike about it.
iDrive offers a very similar service and if I were uploading large amounts of data I might consider them as an alternative to Mozy.
While I’m not a fan of Carbonite, it has to have those postive reviews from those website for a reason, so I wouldn’t discount it. I just can’t see the value of it for a modern photographer, even if you’re not traveling between event to event and just studio to home access to your data at home while your data is at the studio could be valuable. I didn’t find this all important web portal access to my data avaliable with Carbonite, without installing their software first.
The future is probably bright for all these companies. Implementation of these services could eventually remove a lot of headache for many, many people, especially photographers. So use the free services offered by these companies and see if any of these remove at least some of the headache and worry of backup for you.


















IDrive stores user data encrypted with 256 bit AES encryption, not 128 bit as you mentioned. This is military grade encryption. This is in addition to 128 bit SSL encryption during transfer. IDrive is in no way inferior to mozy in security. For details, please see http://www.idrive.com/online-backup-security.htm.
You will probably also notice that IDrive transfers data (for both backups and restores) faster compared to mozy.
Raghu Kulkarni
IDrive.com
Awesome! Thanks for the clarification Raghu I definitely don’t think little of 128-bit encrytion but bumping that up to 256-bit AES server side is great! Thanks again for the clarification I’ll update my review.
Great reviews of probably the top three online backup companies. Mozy and IDrive are my favourites these days to recommend to people ever since Carbonite was caught planting reviews on Amazon.com. One thing that IDrive handles that Mozy does not is mapped drives, so if people have home networks IDrive can backup files from any computer on the network. That is a nice added feature that I wish MozyHome did.
Great article, thanks for taking the time to inform other photographers about some of the online backup solutions out there.
In your testing, do the online backup solutions you mentioned attempt to mirror the client system on the remote storage servers? That is, if you delete a file on the local (client) system that has been backed-up and stored remotely, will the file then disappear from the remote storage solution?
I’ve been using backblaze for a while to back-up the 1TB of photos I have stored… my ideas was to back these photos up to an online storage solutions (in the case backblaze) and then remove the photos from my local hard drives to free up space. Unfortunately, Backblaze’s version tracking and restoration configuration actually removes the file from the remote storage solution as well (although, it is still available for 4 weeks if you look “back in time” on the remote storage solution). This makes sense if you are looking to have access to the most recent “version” of your file system, but not if you are trying to use this service to backup your photo collection, then free up space on your local drives after they’ve been uploaded.
I can only speak to Mozy because I did forget to check this feature with the others I reviewed and have continued to use Mozy. When you delete a file it’s marked for deletion and is only permanently deleted 30 days after it was marked for deletion. They do have the ability to access previous backups and you can have it sent to you on disk so there’s a little protection when you delete a file too. What I like about Mozy and the reason I continue to use it is that it is so exacting with it’s backup options. So it’s basically the same as it is with your current service. Really though you’ll always want to keep a copy at your location too, as the real key to backing up is not only duplication but keeping duplicates as far away from each other as possible. So far there’s never any “perfect” way to keep backups at with you but if you need hard drive space I’d consider either DVD, Blu-ray or adding more hard drives. Each with their own price points depending on what you prefer but with any external storage remember to protect it from fire, water and light… or just pick up a ioSafe Solo http://www.iosafe.com/
They all have trials and even free space I’d definitely recommend giving each of them just a quick run through and seeing which system you enjoy most. They all great but each has it’s own quirks that will make you enjoy one more over the other and the price points are nearly equal.